This online enquiry form is for the exclusive use of our Rugby World Cup 2019 ticketing customers who have additional accessibility requirements. Customers who are wheelchair users should apply for and purchase "wheelchair tickets" from our official ticketing site.

We ask our customers who have accessibility requirements (excluding those who are wheelchair users) and have applied for tickets to answer the following questions which will help us assign a seat which best meets their needs, should their application for tickets be successful. Customers who have not yet applied for tickets, must first submit a ticket application on our official ticketing site.

Enter your Application Reference (can be found at the top of your confirmation application email)  [Required]
Enter your full name. [Required]
Enter your email address. [Required]
Enter your telephone number. [Required]
If you have difficulty walking long distances or using steps, then check the following:
If you would like to watch a match with your assistance dog, then check the following:
Please enter any other requests regarding your match attendance. Please note that we may not be able to accommodate all requests. Thank you for your understanding.

Please note: 
- We strictly manage our customers' personal information and enquiry content in accordance with our privacy policies. 
- We will use our customers' personal information only to respond to their enquiries. 
- Because there are a limited number of seats and facilities available at each match venue, we may not be able to meet all requests that we receive. We thank you in advance for your understanding.
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